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We appreciate that the government guidance on Covid-19 is changing on a weekly if not daily basis and that the changes to the rules of lockdown can be hard to keep on top of. In light of this we wanted to let you know what we are doing to support our customers and staff members as we slowly emerge into what is becoming known as the ‘new normal’
During the past few months we have moved premises into a newly secured office space at Escrick Business Park on the outskirts of York, this new premises was on the road map for us since before Christmas and was temporarily put on hold due to lockdown coming into force, we have however in the past few weeks been able to transition from our previous office into this much larger and brighter space which has enabled us to provide space for a number of our office based staff to get out of the house and back into the office. In line with this we have put a lot of safety measures in place to ensure we are COVID-secure and a copy of out office risk assessment which includes visitors to our premises can be found here. We continue to work, through a phased approach to open up more space to our colleagues with the ultimate hope that we can all see each other again before too long.
The next stage of our plans is to see how we can safely meet the needs of our customers where onsite work is required to support you in your plans for the coming months. This as I am sure you will appreciate carries with it a number of considerations, which need to be assessed on an ongoing basis. We want to outline our current guidance which has been issued to PowerON colleagues on how we manage requests for visits to customer site.
Where appropriate we will always strive to deliver our work remotely – we have seen great success in the remote working model over the past few months and will try to maintain this where possible going forward, however we also appreciate there are certain elements of our services where it just works better to be ‘socially-distanced’ face-to-face, so if you have a requirement that falls into this category we are doing the following: